Privacy Policy & Terms

Last updated: November 19, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use Our Service and informs You about Your privacy rights and legal protections. By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply in singular or plural.

Definitions

For this Privacy Policy:

Account: A unique account created for You to access Our Service or parts of Our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of shares, equity, or voting securities.
Company: (referred to as "the Company," "We," "Us," or "Our") Tenara Lee, contact@tenaralee.com.
Cookies: Small files placed on Your Device by Our Service, containing browsing history details.
Country: United States.
Device: Any device accessing Our Service (e.g., computer, cellphone, tablet).
Personal Data: Information relating to an identified or identifiable individual.
Service: The Website.
Service Provider: Any person or entity processing data on Our behalf to facilitate or analyze Our Service.
Usage Data: Automatically collected data from using Our Service (e.g., IP address, page visit duration).
Website: Tenara Lee, accessible at https://www.tenaralee.com/.
You: The individual or entity using Our Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may collect personally identifiable information, including:

Email address
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data

Usage Data

Usage Data is collected automatically and may include Your Device’s IP address, browser type, pages visited, visit time/date, and diagnostic data. For mobile access, We may collect device type, ID, operating system, and browser details.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.
Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Cookies are used for site functionality and analytics. See Our cookie settings in the consent banner for details.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

Use of Your Personal Data

We use Personal Data to:

Provide and maintain Our Service, including monitoring usage.
Manage Your Account and registration.
Perform contracts for purchased products or services.
Contact You via email, phone, or SMS about updates or services.
Provide news and offers (unless You opt out).
Manage Your requests.
Evaluate business transfers (e.g., mergers).
Analyze usage trends and improve Our Service.

Sharing Your Personal Data

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You. These include:
- Wix, for website hosting and management. See their Privacy Policy.
- Stripe, for payment processing. See their Privacy Policy.
- Zoho Mail, for email communications. See their Privacy Policy.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
With business partners: We may share Your information with Our business partners to offer You certain products, services, or promotions.
With other users: When You share personal information or otherwise interact in public areas, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.
We do not sell Your personal information to third parties for monetary or other consideration, as defined by applicable privacy laws.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for this Privacy Policy’s purposes, legal obligations, or dispute resolution. Usage Data is retained for analysis, typically for a shorter period, unless needed for security or functionality.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You may delete Your Personal Data via Your Account settings or by contacting Us at contact@tenaralee.com. We may retain certain data for legal obligations.

Disclosure of Your Personal Data

Business Transactions

Your Personal Data may be transferred in mergers or acquisitions. We will notify You if subject to a different Privacy Policy.

Law Enforcement

We may disclose Your Personal Data if required by law or valid public authority requests.

Other Legal Requirements

We may disclose Your Personal Data to:

Comply with legal obligations.
Protect Our rights or property.
Prevent wrongdoing in Our Service.
Ensure user or public safety.
Protect against legal liability.

Security of Your Personal Data

We use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security.

Children’s Privacy

Our Service is intended for adults aged 18 and older only. You must be at least 18 years old to use Our Service or purchase spiritual guidance services or digital products. We do not knowingly collect Personal Data from anyone under 18. If We become aware that a user under 18 has provided Personal Data, We will take steps to delete that information from Our servers immediately. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us at contact@tenaralee.com.

Links to Other Websites

Our Service may link to third-party sites. We are not responsible for their privacy policies. Review them carefully.

Changes to this Privacy Policy

We may update this Privacy Policy, notifying You via email or a notice on Our Service. Changes are effective when posted.

Email: contact@tenaralee.com

Disclaimer

The Company’s spiritual guidance services and digital products are not a substitute for medical or legal advice. The Company is not liable for any outcomes resulting from Your use of Our Service.

No Refunds Policy

Due to the personalized nature of Our spiritual guidance services and products (including live sessions, text, images, audio, video, etc.), all sales are final. Refunds will only be issued within 15 days of purchase in the case when a digital product is defective or inaccessible due to technical errors.

By purchasing, You acknowledge that outcomes depend on Your participation and no guarantees are made regarding results.

Right to Refuse Service

The Company reserves the right to refuse or terminate services or products at Our sole discretion, including, but not limited to, instances of disrespectful, abusive, or inappropriate behavior, or if We determine Our services or products are unsuitable for You. In such cases, a full refund, or a prorated refund where applicable, will be processed within 7 business days to the original payment method. We are not liable for any additional costs or damages resulting from the refusal or termination of services or products.

Intellectual Property Notice

All content on Our Service, including but not limited to live sessions, text, images, audio, videos, as well as original advice, words, phrases, frameworks, or healing modalities is owned by Tenara Lee © 2025. All Rights Reserved. Any reproduction, distribution, or unauthorized use of this content by You or any third party, is strictly prohibited and may lead to legal consequences.

Governing Law

These Terms are governed by the laws of the State of South Dakota, United States, without regard to its conflict of law principles.