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Privacy Policy

Last updated: June 23, 2026

 

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use Our Service and informs You about Your privacy rights and legal protections. By using Our Service, You agree to the collection and use of information in accordance with this Privacy Policy.

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Interpretation and Definitions

Interpretation

Words with initial capital letters have meanings defined below. These definitions apply in singular or plural.

 

Definitions

For this Privacy Policy and Terms of Service:​

  • Company: (referred to as "the Company," "We," "Us," or "Our") Tenara Lee, contact@tenaralee.com.

  • Cookies: Small files placed on Your Device by Our Service, containing browsing history details.

  • Country: United States.

  • Device: Any device accessing Our Service (e.g., computer, cellphone, tablet).

  • Personal Data: Information relating to an identified or identifiable individual.

  • Service: Collectively refers to the Tenara Lee website, all digital products, courses, materials, live or recorded spiritual guidance sessions, and any proprietary text, frameworks, phrases, methodologies, or media content made available to You through this website, Our private sessions, or Our linked and embedded content on third-party platforms.

  • Service Provider: Any person or entity processing data on Our behalf to facilitate or analyze Our Service.

  • Usage Data: Automatically collected data from using Our Service (e.g., IP address, page visit duration).

  • Website: Tenara Lee, accessible at https://www.tenaralee.com/.

  • You: The individual or entity using Our Service.

 

Collecting and Using Your Personal Data

Types of Data Collected​

 

Personal Data

While using Our Service, We may collect personally identifiable information, including:

  • Email address

  • First name and last name

  • Address, State, Province, ZIP/Postal code, City

  • Usage Data

 

​​Usage Data

Usage Data is collected automatically and may include Your Device’s IP address, browser type, pages visited, visit time/date, and diagnostic data. For mobile access, We may collect device type, ID, operating system, and browser details.

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​Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, Our Service may use Cookies.

  • Web Beacons. Certain sections of Our Service and Our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related Website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

​​Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. Cookies are used for site functionality and analytics. See Our cookie settings in the consent banner for details.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    Type: Session Cookies
    Administered by: Us
    Purpose: These Cookies are essential to provide You with Services available through the Website and to enable You to use some of its features. Without these Cookies, the Services that You have asked for cannot be provided, and We only use these Cookies to provide You with those Services.

  • Cookies Policy / Notice Acceptance Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies
    Type: Persistent Cookies
    Administered by: Us
    Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

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Use of Your Personal Data

We use Personal Data to:

  • Provide and maintain Our Service, including monitoring usage.

  • Manage Your Account and registration, should You choose to create one on Our future platforms.

  • Perform contracts for purchased Services.

  • Contact You via email regarding updates or Services.

  • Provide news and special promotional offers (unless You choose to opt out).

  • Manage and respond to Your direct requests.

  • Analyze usage trends and improve Our Service.

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Sharing Your Personal Data

We do not sell Your personal information to third parties for monetary or other consideration, as defined by applicable privacy laws. We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of Our Service, to contact You. These include:

  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

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​​Retention of Your Personal Data

We retain Personal Data only as long as necessary for this Privacy Policy’s purposes, legal obligations, or dispute resolution. Usage Data is retained for analysis, typically for a shorter period, unless needed for security or functionality.

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Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

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Delete Your Personal Data

You have the right to request the deletion of the Personal Data We have collected about You. If applicable, You may delete certain data directly via Your Account settings on Our hosted platform profiles, or You may request deletion or data removal at any time by contacting Us directly at contact@tenaralee.com. We may retain certain data when We have a legal obligation or lawful basis to do so.

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Audio Recordings of Guidance Sessions

With Your explicit consent, obtained via email when scheduling Your live session, You may opt into receiving an audio-only recording. We record these sessions on Proton Meet to provide You with a copy for personal use. The recording is securely stored on Proton Drive, an encrypted platform, for up to 48 hours after We email You a secure download link. We do not retain recordings beyond this delivery process. Recordings are shared exclusively with You and are never disclosed to third parties, except as required by law or via Our Service Provider, Proton (see their Privacy Policy).

 

​​​Disclosure of Your Personal Data

 

Law Enforcement

We may disclose Your Personal Data if required by law or valid public authority requests.

 

Other Legal Requirements

We may disclose Your Personal Data to:

  • Comply with legal obligations.

  • Protect Our rights or property.

  • Prevent wrongdoing in Our Service.

  • Ensure user or public safety.

  • Protect against legal liability.

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Security of Your Personal Data

We use commercially acceptable means to protect Your Personal Data but cannot guarantee absolute security.​

 

Children’s Privacy

Our Service is intended for adults aged 18 and older only. You must be at least 18 years old to use Our Service. We do not knowingly collect Personal Data from anyone under 18. If We become aware that a user under 18 has provided Personal Data, We will take steps to delete that information from Our servers immediately. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us at contact@tenaralee.com.

 

Links to Other Websites

Our Service may link to third-party sites. We are not responsible for their privacy policies. Review them carefully.

 

Changes to this Privacy Policy

We may update this Privacy Policy, notifying You via email or a notice on Our Service. Changes are effective when posted.

 

Contact Us

Email: contact@tenaralee.com

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Terms of Service

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Disclaimer

The Company’s spiritual guidance Services are not a substitute for professional medical, psychological, financial, or legal advice. By purchasing, You acknowledge that outcomes depend entirely on Your personal participation, choices, and effort. The Company makes no guarantees or promises regarding specific results, and We are not liable for any personal or financial decisions or outcomes resulting from Your use of Our Service.

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No Refunds Policy

Due to the personalized nature of Our Services, all sales are final.

  • Expiration Window: You must schedule and complete Your session within forty-five (45) days of purchase. If You fail to schedule Your session within thirty (30) days of purchase, or if the session does not occur within the 45-day window, the session is forfeited and no refund will be provided.

  • Recording Disclaimers: The failure, absence, or technical error of an optional session recording does not qualify the Service for a refund.

  • Exceptions: Refunds will only be issued if an issue is directly due to Our fault, limited to a digital product proven defective within 15 days of purchase, or a guidance session that is not provided by Us. Any such approved refunds will be handled according to the processing terms below.

 

Rescheduling Policy

You may reschedule a booked Service once, provided You notify Us via email at contact@tenaralee.com at least 48 hours prior to the scheduled start time. Additional rescheduling requests may be granted at Our sole discretion in extenuating circumstances (e.g., documented medical emergencies), provided You submit the request via email within 24 hours of the event and receive Our explicit written approval. Otherwise, no further rescheduling or refunds will be provided.

If We must reschedule a booked Service due to Our fault, We will notify You via email at least 48 hours prior to the scheduled Service, offering the option to either reschedule or receive a full refund for unfulfilled Services (or a prorated refund for partially delivered Services). This will be processed within 7 business days to the original payment method.

 

Non-Attendance Policy

If You fail to attend a scheduled Service without notifying Us, the session will be forfeited, and no refund will be provided. In extenuating circumstances (e.g., documented medical emergencies), You may request an exception by emailing contact@tenaralee.com within 24 hours of the missed session, subject to Our explicit written approval. Otherwise, no refunds will be provided.

If a scheduled Service is not delivered due to Our fault without prior notification to You, a full refund for unfulfilled Services (or a prorated refund for partially delivered Services) will be processed within 7 business days to the original payment method.

 

Right to Refuse Service

​​​The Company reserves the right to refuse or terminate Services at Our sole discretion, including, but not limited to, instances of disrespectful, abusive, or inappropriate behavior, or if We determine Our Services are unsuitable for You. If a live session is terminated mid-progress due to such behavior, You will forfeit the remainder of the session and no full or pro-rated refund will be issued. In all other cases of Company-initiated termination, a full refund, or a prorated refund where applicable, will be processed within 7 business days to the original payment method. We are not liable for any additional costs or damages resulting from the refusal or termination of Services.

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Session Recording and Permitted Use

By default, live sessions are not recorded. With Your explicit consent, obtained via email when scheduling Your live session, You may opt into receiving an audio-only recording. You may opt out at any time before the session begins. Authorized recordings are made solely by Us; You may not record live sessions independently. A secure link to download the audio recording will be emailed to You, and the file will be permanently deleted 48 hours later. We cannot retrieve or re-send a file once this 48-hour window closes, and We bear no liability for missed downloads. The audio files are licensed strictly for Your private, personal, and non-commercial use, and remain subject to the Intellectual Property Notice below.

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​​​Intellectual Property Notice

All content on Our Service, including but not limited to Our digital products, live sessions, text, images, audio, videos, as well as original advice, words, phrases, frameworks, or healing modalities is owned by Tenara Lee © 2026. All Rights Reserved. Any reproduction, distribution, or unauthorized use of this content by You or any third party, is strictly prohibited and may lead to legal consequences.

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Governing Law

These Terms are governed by the laws of the State of South Dakota, United States, without regard to its conflict of law principles.

Terms of Service
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